Privacy Policy

Last updated: October 2025

At Sencha.Tokyo, operated by Niceday Co., Ltd. , we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information when you use our website or make a purchase:

  • Personal Information: such as your name, shipping address, and phone number when placing an order or creating an account.
  • Payment Information: including billing details processed securely through our payment providers. (We do not store full credit card details.)
  • Technical Information: such as your IP address, browser type, device information, and cookies for analytics and site optimization.
  • Communication Data: such as inquiries sent through our website’s contact form.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services
  • To send order confirmations, shipping updates, and other transactional communications
  • To comply with applicable laws and regulations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze traffic. Cookies help us remember your preferences and improve functionality.
You can disable cookies in your browser settings, but some parts of our website may not function properly without them.

4. Data Protection and Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
All transactions are processed through secure SSL encryption and trusted payment gateways.

5. International Data Transfers

As our website is operated from Thailand and products are shipped directly from Japan, your data may be transferred and processed across countries. By using our services, you consent to such transfer and processing in accordance with this Privacy Policy.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described above or as required by law (e.g., accounting or tax obligations).

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Request restriction or objection to data processing
  • Withdraw consent for data use (where applicable)

If you wish to exercise these rights or make a privacy-related inquiry, please contact us using our Contact Form.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through our Contact Form.

Sencha.Tokyo
Operated by Niceday Co., Ltd. 
25/1-2 Soi Sukhumvit 33, Klongton-Nua, Wattana, Bangkok 10110, Thailand
Website: https://sencha.tokyo

Related Policies

For more details on our store policies, please also see:

For a safe and transparent shopping experience, please review these related policies.